SHIPPING AND TRACKING INFORMATION
The products are available from stock (unless otherwise specified in the item description) and are shipped in Germany within 1-2 working days from receipt of your order and payment effected.
For deliveries within Europe (Germany excluded), the average delivery time is 3-4 working days from receipt of your order and payment effected.
For other contries (not Europe), the deliver time from receipt of your order and payment effected is 7 - 20 working days.
If after the expiry of the respective deadlines you have not taken delivery of your goods ordered, please contact us right away! (Contact) Please keep in mind that delieveries are not effected on Saturdays and Sundays!
HOW MUCH DOES SHIPPING COST?
|Germany: the parcel will be shipped via Deutsche Post||
For orders below EUR 20.00 shipping at EUR 2.99 will be charged. For orders exceeding EUR 20.00 no shipping costs will be charged.
|Shipping with UPS Express:||25,00 € delivery time 1 business day (max 500 grams)|
|Within Europe (Germany excluded)||4.50 € each order - no matter how many articles are included in the order|
|Shipping with DHL:||15,00 €|
|Shipping with UPS Standard:||27,50 € delivery time 2 business days (max 500 grams)|
|Shipping with UPS Express:||69,11 € delivery time 1 business day (max 500 grams)|
|Worldwide (outside Europe)||8,00 € per order -no matter how many articles are included in the order|
|Shipping with FedEx:||49,00 € (max 500 grams)|
IS THERE A SHIPPING CONFIRMATION?
You will receive a prompt confirmation of your payment and after the dispatch of the parcel a mail informs you that the parcel has been shipped.
Usually we receive tha same day the payment is registered in the system. Doing so we try to guarantee short delivery times. (Exception: items that have not yet been published or that are not immediately available)